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Problems filing VAT returns on-line? Human Rights Act to the rescue!

Just over two years ago almost all VAT registered businesses found them-selves obliged to file VAT returns on-line. Completing the familiar green paper VAT return was no longer an option!


While most adapted to the change fairly easily, for a minority – those without access to a computer or those without a broadband connection, for example – this presented a real problem.  Aggrieved traders took their case to a tribunal and, in one particular case, the Judge ruled that UK law failed to take account of a person’s ability to comply on account of:


  • Age
  • Disability
  • Computer illiteracy (linked to age)
  • Remoteness of location


It also ruled that this was a breach of the European Convention on Human Rights.


HM Revenue and Customs Brief 29/14, issued last week, announces changes to the regulations which will allow businesses to file by telephone where they can show that it is not reasonably practicable to file online or, if that too is impracticable, to file paper returns.


If you are affected by this, and think you may be eligible to apply for exemption from online filing, please contact our VAT partner Roger Troughton on 01900 603623 or email to rogertroughton@robinsonco.co.uk  or speak to your usual contact in the firm.

News Archive

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Tyson H Burridge, Tyson H Burridge Ltd

After over two decades of outstanding service to my company, robinson+co continue to evolve as my own business has.

Mike Graham, G&M Supplies Ltd

When I became self employed, getting reliable personal and professional financial advice and accountancy help was so important. I have been fortunate to have had such good service from robinson+co over the last five years.

Alison Harker, Wigton

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Carole & Brian Atkinson, B&C Atkinson Ltd

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Modern Homes, Workington

robinson+co have acted as accountants for both me and my Limited Company for a number of years, and are without doubt the most reliable, professional and cost effective firm I have ever used.

Paul Blamire - Everhaven Data Solutions Limited

robinson+co is registered to carry on audit work in the UK and Ireland and regulated for a range of investment business activities by the Institute of Chartered Accountants in England and Wales.

robinson+co is a trading name of robinson+co (Gosforth) Limited registered in England & Wales 08088245. Registered office Oxford Chambers, New Oxford Street, Workington CA14 2LR. Regulated by the Institute of Chartered Accountants in England & Wales for a range of investment business activities.
robinson+co Financial Services Limited is registered in England & Wales 07272147. Registered office Oxford Chambers, New Oxford Street, Workington CA14 2LR. Authorised and regulated by the Financial Conduct Authority firm number 597189.

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The firm's professional indemnity insurance policy is provided by Liberty who may be contacted via Bluefin Professions at Castlemead, Lower Castle Street, Bristol BS1 3AG. The policy applies to claims wherever made outside the United States or Canada, based on acts, errors or omissions occurring anywhere in the world.

robinson+co Financial Services Limited's policy is provided by Collegiate Management Services Limited and can also be contacted via Bluefin Professions.

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